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Terms of Service

Last Updated: December 10, 2025

๐Ÿ“‹ Agreement to Terms

By purchasing, activating, or using Security Manager Pro (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you ("User", "you", "your") and ClayNova Ltd ("Company", "we", "our", "us"), a company registered in Scotland (Company Number: SC853478).

๐Ÿ›’ Product Description

Security Manager Pro is a web-based security management training platform designed to help professionals develop strategic thinking skills for security leadership roles. The Service includes:

Important: Security Manager Pro is independent study material. It is NOT affiliated with, endorsed by, or connected to any official certification body or testing organization. All questions are original content created for educational purposes.

๐Ÿ’ณ Payment & Refunds

Pricing

Security Manager Pro is offered as an annual subscription for ยฃ49 GBP. Pricing is subject to change, but your purchase price is locked in for the duration of your current licence period.

Payment Processing

All payments are processed securely through Stripe, a PCI-compliant payment processor. We do not store your payment card details on our servers. By completing a purchase, you authorize us to charge your payment method the stated amount.

โš ๏ธ NON-REFUNDABLE POLICY - READ CAREFULLY

Due to the immediate digital access nature of Security Manager Pro, all purchases are FINAL and NON-REFUNDABLE once your access code is delivered via email. There are no exceptions to this policy.

By checking the "I agree to the Terms (Non-refundable)" box and completing your purchase, you explicitly acknowledge and accept this non-refundable policy.

Before You Buy

To make an informed decision before purchasing, we provide:

We strongly encourage you to try the free demo before purchasing. This ensures the question format and difficulty level meet your expectations.

Access Code Delivery

Upon successful payment, your unique access code will be delivered to the email address provided during checkout. Access codes are typically delivered within 2 minutes of purchase.

If you do not receive your access code within 10 minutes:

  1. Check your spam/junk folder
  2. Verify the email address you provided during checkout
  3. Contact support@claynova.com with your transaction ID

Promotional Discounts

Discount codes (such as the 10% newsletter discount) are applied automatically during checkout if you've earned them. Discount codes cannot be retroactively applied to completed purchases.

๐Ÿ”‘ Licence & Access Terms

Licence Grant

Upon activation, we grant you a personal, non-transferable, non-exclusive, revocable licence to access Security Manager Pro for one (1) year from the date of activation.

Account Security

Your account is protected by:

You are responsible for maintaining the confidentiality of your account credentials. You may access the Service from any device using your login credentials.

Account Sharing Policy: Your licence is for your personal use only. Sharing your account credentials with others constitutes a material breach of these Terms and will result in immediate account suspension without refund.

Licence Duration

Your licence is valid for 365 days from the date you activate your access code. After expiration:

Licence Extension Policy

If you're still studying after 1 year and need more time, email support@claynova.com. We may extend your access at our discretion, typically at no additional cost for reasonable study timelines.

Updates & New Content

Any expansion packs, additional questions, or feature updates released during your active licence period are included at no extra cost. We reserve the right to modify, update, or discontinue features at any time.

๐Ÿšซ Prohibited Uses

You agree NOT to:

Enforcement: Violation of these prohibited uses will result in immediate licence termination without refund. We may also pursue legal remedies for material breaches, including claims for damages.

๐Ÿ›ก๏ธ Intellectual Property

All content provided through Security Manager Pro, including but not limited to questions, explanations, adaptive algorithms, domain taxonomies, UI design, and branding, is the exclusive property of ClayNova Ltd and protected by:

You may not reproduce, modify, distribute, or create derivative works based on our content without express written permission. Your licence grants you access to use the Service for personal exam preparation only.

โš ๏ธ Disclaimers & Limitations

No Guarantee of Exam Success

Security Manager Pro is a study aid designed to develop security management thinking. We make no guarantees regarding exam pass rates or certification outcomes. Your success depends on multiple factors including your existing knowledge, study effort, and the specific exam you take.

Accuracy of Content

While we strive for accuracy, we do not warrant that all questions, explanations, or content are error-free or reflect the exact format of any specific certification exam. We update content regularly but cannot guarantee it matches current exam blueprints.

"As-Is" Service

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

Limitation of Liability: To the maximum extent permitted by law, ClayNova Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, or exam failure, arising out of your use of the Service. Our total liability shall not exceed the amount you paid for the Service (ยฃ49).

Technical Issues

We are not responsible for technical problems beyond our control, including:

๐Ÿ”’ Data Protection & Privacy

Your use of Security Manager Pro is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with UK GDPR.

By using the Service, you consent to our data practices as described in the Privacy Policy.

๐Ÿ”„ Account Termination

Termination by You

You may stop using the Service at any time. However, due to the non-refundable nature of the product, terminating your use does not entitle you to a refund of any fees paid.

Termination by Us

We reserve the right to suspend or terminate your account immediately, without prior notice or refund, if you:

Effect of Termination

Upon termination, your right to access the Service ceases immediately. You must stop using the Service and delete any downloaded content. Sections of these Terms that by their nature should survive (intellectual property, disclaimers, liability limitations) remain in effect after termination.

๐Ÿ“ Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via:

Your continued use of Security Manager Pro after changes indicates acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service.

โš–๏ธ Governing Law & Disputes

Jurisdiction

These Terms are governed by the laws of Scotland and the United Kingdom. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Scotland.

Dispute Resolution

Before initiating legal proceedings, you agree to first contact us at support@claynova.com to attempt to resolve the dispute informally. We commit to good-faith efforts to resolve disputes within 30 days.

Consumer Rights

If you are a consumer in the UK/EU, nothing in these Terms affects your statutory rights under consumer protection laws. However, the non-refundable nature of digital content once delivered is explicitly permitted under the Consumer Contracts Regulations 2013 (Regulation 37(1)(b)).

๐Ÿ”— Third-Party Services

Security Manager Pro integrates with third-party services including:

We are not responsible for the availability, functionality, or terms of these third-party services. Your use of such services is subject to their respective terms and privacy policies.

๐Ÿ“ž Contact Information

Company Name: ClayNova Ltd

Registration: Scotland (SC853478)

Email: support@claynova.com

Response Time: Typically within 72 business hours

โœ… Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ClayNova Ltd regarding the use of Security Manager Pro. These Terms supersede any prior agreements, communications, or understandings, whether written or oral.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.